FAQ.
How much should I feed my dog?
For an average adult dog – 200-300g per 10kg per day.
For puppies – 400-600g per 10kg per day.
Some dogs will have higher energy requirements (e.g. working dogs) and will need to be fed more, and some dogs (e.g. overweight dogs or low energy dogs) will need to be fed less – this is a general feeding guide. The marked increments on the packaging are only a guide and may vary during the production process.
To ensure an accurate feeding amount we encourage you to weigh the portion prior to feeding.
What do the Prime100 product names mean?
At Prime100, we have a selection of unique products that have been designed to promote a healthy and balanced diet for your pets. We’ve broken down each of the products and there abbreviations for your quick and easy reference!
SPD™ – SPD stands for Single Protein Diet. Our SPD range offers a range of diets that only contain a single source of protein. This is very important when diagnosing, treating, or preventing indications that are protein related.
Sk-D200™ – Sk-D200 stands for Skin and Digestion and is a sub-category of our SPD range. This sub-category is ideal for assisting with the skin and/or digestion of the animal and are specifically formulated for dogs with low to acute food sensitivities.
Sk-D200F™ – Sk-D200F stands for Skin and Digestion with functional fibre.
Sk-G200F™ – Sk-G200F stands for Skin and Growth with functional fibre. This range of SPD diets is ideal for skin and/or growing dogs as it contains essential dietary elements to assist in the health of the skin and the health of the joints in growing pets.
a/f200V™ – a/f200V is our allergy support range and stands for Atopic Food. We use an advanced novel protein is a hypoallergenic non-meat-based protein.
SPT™ – SPT stands for Single Protein Treat and is a range of treating or food rewards to assist in training. These treats are an add on to any SPD diet as they consist of only one protein.
Do SPD™ rolls contain taurine?
Are SPD™ rolls suitable for puppies?
Yes, most SPD™ rolls can be fed to puppies as a complete meal. Sk-D™ Kangaroo & Potato, Sk-D™ Kangaroo & Pumpkin and a/f™ Pea & Hemp rolls do not contain sufficient calories for active/growing puppies and should be supplemented with additional calories.
Which SPD™ roll is best for a dog’s skin?
All our diets are great for skin. If your dog can tolerate salmon, the Sk-D™ Salmon & Tapioca roll is the best skin support diet as it is naturally rich in Omega 3 and 6. However all of the rolls are designed for optimal dermatological support.
How long after opening should the product be kept?
Once open, if refrigerated below 4°C, we recommend using the product within 5-7 days. To ensure freshness, seal the end of the roll with aluminium foil. If the roll is stored in plastic containers or resealable bags exposure to oxygen will reduce the life of the product.
Can SPD™ rolls be frozen?
Yes, SPD™ rolls can be frozen, and we recommend portioning the roll first to make it easier to thaw. As SPD™ rolls are a fresh product, our Palatability Guarantee does not cover the product once frozen.
Do the rolls have enough calcium, glucosamine and chondroitin for bone & joint support?
Yes, SPD™ rolls contain ground down bones from the same protein. This allows for naturally sourced and absorbed calcium, glucosamine and chondroitin.
Do SPD™ rolls include a guarantee?
Yes, all Prime100 products include our palatability guarantee. If you purchase an SPD™ roll and your dog dislikes it, or if there is a problem with the roll, you can return it to the place of purchase for a replacement or a full refund (proof of purchase required). As SPD™ rolls are a fresh product, our is void if the product is frozen.
What is an elimination diet?
An elimination diet is where a veterinary professional places a dog, or cat, on a ‘novel’ single protein diet such as Sk-D200 Crocodile & Tapioca for a period of 8-10 weeks (or as directed), if the dogs indications have improved, the veterinarian will challenge the dog or cat with another protein to see if a reaction occurs (allergic reaction). After this time, the dog should only have proteins that they do not react to.
My dog is losing weight on an elimination diet, what should I do?
If your dog is losing weight on an elimination diet you may need to increase the amount being fed. We suggest speaking with your veterinarian to confirm the amounts.
Are SPD™ rolls suitable for cats?
Yes, as the rolls are fortified with taurine and contain a high percentage of meat (about 80%) they are suitable for cats to eat (with the exception of Chicken and Brown Rice, which contains crushed bone not suited to felines; and the Pea and Hemp roll which is non-meat based). SPD™ rolls can be combined with a cat’s dry food as a ‘topper’ to an already complete and balanced meal, unless otherwise directed by a veterinarian.
What is the difference between Prime100 & PrimePantry?
Prime Pantry products are a new premium diet for dogs that have a higher standard of nutrition than other brands in the supermarket. Prime100 products are designed to target certain indications in dogs and can help prevent, diagnose and treat those indications, For more information on Prime Pantry click here.
